This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may update this Policy from time to time so please check regularly to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
How do we collect information from you?
We collect information about you when you contact us through our website and by telephone or e-mail.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, telephone number, IP address and anything else you may provide to us.
How is your information used?
We will only use your personal information in order to contact you to provide the service you have requested from us.
Who has access to your information?
We will not sell or pass on your information to third parties.
We will not share your information with third parties for marketing purposes.
How we keep your date secure
We aim to use appropriate technical or organisational measures in order to protect your personal data against accidental or unlawful destruction, accidental loss or alteration and to ensure there is a level of security which is appropriate for the risks presented by the nature and use of your personal data.
Your Legal Rights
You have the right to request access to your personal data and the right to request deletion of your personal data.
Please contact us if you would like to see the data we hold about you and to update it or have it deleted.
When we will delete your data
We will keep your data on file for up to a period of 6 years unless you have instructed us not to.
Complaints to the Regulator
If you feel that we have not processed your data in accordance with this Privacy Notice you have the right to complain about us to the Information Commissioner’s Office. You can do this by going to ico.org.uk
The only cookie we use on our website is one supplied by Google Analytics which enables us monitor website activity, such as:
- Visitor numbers
- How visitors have found us
- What browsers are being used to view our pages on
- Location of visitors broken down by country
- Most popular pages
To enable this, the cookie records and monitors activity against the IP address allocated to your computer by your Internet Service provider and does not provide us with any personal information about you as a private individual, or the business you work for. A visit to our website is deemed as consent, however, if you would prefer to switch the Google Analytics Tracking Cookie off, you can do so quickly and easily following the instructions on this link: opt-out of Google Analytics.
The information below has been taken from content provided by the Information Commissioner’s Office who are responsible for upholding the EU Cookie Law.
What are cookies?
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things eg remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
The rules on cookies are covered by the Privacy and Electronic Communications Regulations. The Regulations also cover similar technologies for storing information, eg Flash cookies. The Regulations were revised in 2011, and the ICO is responsible for enforcing these new rules.
What do the new rules mean?
How will these new rules impact on me when I use the internet?
As organisations start to comply with these rules you are likely to start to see more information about cookies on sites and be given more choices about these cookies. This might include, for example, being asked to agree to a cookie being used for a particular service, such as remembering your preferences on a site.
Organisations will need to decide on the best way to provide clear information about cookies and to give people using their websites the right choices. They will also want to make sure that these changes do not adversely affect the experience of people using the internet. This should ensure they find a solution which meets the requirements in a way that works well for their site and meets the needs of people using it.
How can I control my cookies?
You can use your web browser (eg Internet Explorer) to:
- delete all cookies
- block all cookies
- allow all cookies
- block third-party cookies
- clear all cookies when you close the browser
- open a ‘private browsing’ session
- install add-ons and plug-ins to extend browser functionality
- A number of websites provide detailed information on cookies, including AllAboutCookies.org and AllAboutCookies.org.uk.
- The Internet Advertising Bureau website Your Online Choices allows you to install opt-out cookies across different advertising networks.
- Google has developed a browser add-on to allow users to opt-out of Google Analytics across all websites which use this popular analytics product.
- New technologies such as Mozilla’s Do Not Track allow you to tell websites not to track you.
- Internet Explorer has a feature called Tracking Protection Lists which allows you to import a list of websites you want to block.